Shipping policy

Shipping Policy

Thank you for shopping with The Secret Archive.

All orders are processed within 1–5 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.

UAE Delivery:
Estimated delivery time is 1–3 business days after processing.

International Delivery:
Estimated delivery time is 10–30 business days, depending on the destination country and customs process.

Shipping time may vary depending on courier delays, customs clearance, public holidays, or incorrect delivery information.

Please make sure your shipping address, phone number, and email are correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address details.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Once your order has been shipped, you will receive tracking details, when available.